Privacy Policy

Last updated: February 2, 2026

Pavers Sealing Expert (“Pavers Sealing Expert,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, interact with us online or offline, request a quote, or receive communications from us, including text messages and emails.

By using our website or providing information to us, you agree to the practices described in this Privacy Policy.

1. Who We Are and How to Contact Us

Pavers Sealing Expert is a paver installation, sealing, restoration, and surface cleaning company serving residential and commercial customers in South Florida.

If you have any questions about this Privacy Policy or our data practices, you may contact us:

• Business name: Pavers Sealing Expert

• Phone: +1 305‑922‑6049

• Email: info@paversealingexpert.net

• Website: https://paversealingexpert.net

• Mailing address: Homestead, Florida, United States

2. Information We Collect

We collect information that you voluntarily provide to us as well as certain information automatically when you use our website or services.

2.1 Information You Provide Directly

When you interact with us, you may provide:

• Contact information: name, phone number, mobile number, email address, mailing address, and city.

• Project information: property type, service requested, photos you upload, project location, and any details you include in a quote or contact form.

• Communication information: the content of messages, emails, phone calls, and SMS/text messages you send to us.

• Payment information: limited billing details necessary to process payments for services (actual card data may be processed directly by a third‑party payment processor, not stored by us, depending on the method used).

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• Device and usage data: IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visit.

• Cookies and similar technologies: small data files placed on your device to help the site function, remember your preferences, and understand how visitors use our site.

You can usually instruct your browser to refuse cookies or to indicate when a cookie is being sent, but some parts of the site may not function properly if you disable cookies.

2.3 Information from Third Parties

We may receive limited information from:

• Advertising and analytics partners about how you found our website or interacted with our ads.

• Business partners, lead providers, or marketplaces where you requested to be connected with a paver sealing contractor.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide quotes, estimates, and customer support.

• To schedule, perform, and manage services at your property.

• To send you service updates, appointment reminders, invoices, receipts, and project documentation.

• To send you marketing communications, including email and SMS/text messages, where permitted by law and with appropriate consent.

• To operate, maintain, and improve our website, services, and customer experience.

• To protect the security and integrity of our website, systems, and business.

• To comply with legal obligations and enforce our agreements.

We do not sell your personal information.

4. SMS/Text Messaging, A2P 10DLC, and TCPA Compliance

We may use SMS/text messages to communicate with you about quotes, appointments, and service updates, and, where allowed, to send promotional messages about our services. We follow applicable U.S. laws and industry guidelines, including the Telephone Consumer Protection Act (TCPA), CTIA principles, and A2P 10DLC requirements.

4.1 How You Opt In

You may choose to receive text messages from us by:

• Submitting a web form or quote request that includes your mobile number and a clear consent statement.

• Texting a keyword to a number we provide.

• Requesting text communications when speaking with us by phone or in person and providing your mobile number.

By opting in, you agree that Pavers Sealing Expert may send you SMS/text messages at the mobile number you provide, including messages that may be sent using an automatic telephone dialing system or other automated technology. Consent is not a condition of purchasing any goods or services.

4.2 Message Types and Frequency

Text messages may include:

• Appointment confirmations, reminders, and updates.

• Quotes, estimates, and project follow‑ups.

• Service notifications, such as weather reschedules or completion notices.

• Occasional promotional messages and special offers for paver installation, cleaning, restoration, and sealing services.

Message frequency may vary based on your interactions with us and active projects, but we aim to keep communications reasonable and relevant.

4.3 Opt‑Out Instructions

You may opt out of SMS/text messages at any time by replying:

• “STOP” to cancel all further marketing and non‑essential text messages from us, or

• “HELP” for customer support or more information.

After you send “STOP,” we may send a one‑time confirmation message to verify your request, and then you will no longer receive marketing texts from us, unless you opt in again.

4.4 Message and Data Rates

Message and data rates may apply to any SMS/text messages we send or that you send. The number of messages you receive will vary based on your interaction with us. Check your mobile carrier plan for details. We are not responsible for any charges imposed by your carrier.

4.5 SMS Privacy and Data Sharing

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

This includes:

• We do not sell, rent, or share your mobile number or SMS consent with third parties for their own marketing.

• SMS consent and originator opt‑in data may be shared only with our SMS platform providers and carriers as necessary to deliver messages and maintain compliance; this information is not used by them for their own marketing purposes.

5. Legal Bases for Processing (Where Applicable)

Where required by law, we process your personal information only when we have a legal basis to do so, such as:

• Your consent (for example, for marketing emails/SMS).

• Performance of a contract (to provide requested services).

• Compliance with a legal obligation.

• Our legitimate interests (such as improving services and preventing fraud), balanced against your rights.

6. How We Share Your Information

We may share your information in the following limited circumstances:

• Service providers: with trusted vendors who perform services on our behalf, such as website hosting, payment processing, appointment scheduling, analytics, email and SMS delivery, and customer relationship management.

• Business operations: with contractors or crew members who need project details to perform services at your property.

• Legal and safety: when required by law, regulation, legal process, or governmental request, or to protect our rights, property, safety, customers, or the public.

• Business transfers: in connection with a merger, sale of assets, financing, or acquisition of all or a portion of our business.

We do not permit our service providers to use your personal information for their own marketing purposes. Consumer information is not shared with third parties for marketing purposes.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

• To provide requested services and maintain project records.

• To comply with legal, tax, and accounting obligations.

• To resolve disputes and enforce our agreements.

When information is no longer needed, we will delete it or anonymize it in accordance with applicable law and our internal policies.

8. Data Security

We implement reasonable technical, administrative, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include:

• Access: to request a copy of the personal information we hold about you.

• Correction: to request that we correct inaccurate or incomplete information.

• Deletion: to request that we delete certain personal information, subject to legal exceptions.

• Restriction or objection: to request limits on how we use your information in certain circumstances.

• Opt‑out of marketing: to stop receiving marketing communications, including SMS and email.

To exercise these rights, contact us at info@paversealingexpert.net or +1 305‑922‑6049. We may need to verify your identity before fulfilling your request.

If you receive promotional email from us, you can also use the “unsubscribe” link in the email to opt out of future marketing emails.

10. Children’s Privacy

Our website and services are intended for adults and are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can delete it.

11. Third‑Party Websites and Services

Our website may contain links to third‑party websites, services, or social media platforms that are not operated by us. If you click on a third‑party link, you will be directed to that site. We are not responsible for the privacy practices or content of those third‑party sites, and we encourage you to review their privacy policies.

12. International Visitors

Our business is based in the United States and our website is intended for users located in the United States. If you access the site from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States, where data protection laws may be different from those of your country.

13. Do Not Track and Analytics

Some browsers offer “Do Not Track” features. At this time, we do not respond to Do Not Track signals because there is no common industry standard for handling such requests. We may use analytics services to understand how visitors use our site and to improve performance.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons.

When we make changes, we will revise the “Last updated” date at the top of this page. Your continued use of our website or services after any changes become effective means you accept the updated Privacy Policy.

15. How to Contact Us About This Policy

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, you may contact us at:

• Email: info@paversealingexpert.net

• Phone: +1 305‑922‑6049

• Mailing address: Homestead, Florida, United States